Privacy Policy

Effective Date: 16 September 2025
Last Updated: 16 September 2025

1. Introduction & Scope

Jonker Sailplanes PTY LTD (South Africa) and Jonker Sailplanes GmbH (Germany) (“Jonker Sailplanes”, “we”, “our”, “us”) respect and protect your privacy.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you:

  • Visit or use our website: https://jonker-sailplanes.com/

  • Enquire about or purchase products or services from us

  • Communicate or interact with us in any way

This Policy applies regardless of whether you are based in South Africa (POPIA), the European Union (GDPR), or elsewhere. By using our website or services, you consent to the practices described here.

2. Information We Collect

We may collect the following categories of personal information:

  • Contact Data: name, email, phone number, postal address, country

  • Transactional Data: payment details and billing information (only when necessary to complete purchases)

  • Usage Data: IP address, browser type/version, operating system, referring URLs, pages visited, date/time of access, navigation patterns

  • Marketing Data: preferences, interests, newsletter subscription, communications consent history

  • Optional Content: messages, documents, or media you submit via contact forms, enquiries, or support channels

3. How We Collect Data

We collect personal information:

  • Directly from you: via enquiries, contact forms, newsletter sign-ups, quotes, purchases

  • Automatically: through cookies, analytics tools, log files, and similar tracking technologies

  • From third parties: including payment processors, logistics providers, or marketing service partners, where required

4. Purpose & Legal Basis for Processing

We process personal data for the following purposes:

  • Contractual obligations: processing enquiries, providing quotes, fulfilling orders, delivering products/services

  • Legitimate interests: improving our website, customer support, business operations, preventing fraud or abuse

  • Consent: for optional marketing communications, newsletters, or non-essential cookies

  • Legal obligations: compliance with accounting, tax, and regulatory reporting requirements

5. Cookies & Tracking Technologies

We use cookies and tracking tools to:

  • Enable secure site functionality

  • Improve performance and user experience

  • Analyze traffic and site usage

You may disable cookies in your browser settings; however, this may limit some functionality.

6. Sharing Your Personal Data

We may share your personal information with:

  • Service Providers: payment processors, logistics companies, IT and analytics providers

  • Professional Advisors: accountants, auditors, legal representatives

  • Regulatory Authorities: if required by law

  • Business Transfers: in case of mergers, acquisitions, or asset transfers (under confidentiality agreements)

We ensure that third parties receiving your data comply with applicable data protection laws.

7. International Data Transfers

Your personal data may be transferred between South Africa, Germany, the EU, and other countries where our service providers are located.

We implement safeguards, including:

  • GDPR Standard Contractual Clauses for EU data transfers

  • POPIA-compliant agreements for South African processing

  • Appropriate technical and contractual protections

8. Data Retention

We retain personal information only as long as necessary for:

  • Providing our products and services

  • Legal, tax, and accounting requirements (typically up to 7 years)

  • Business operations (e.g., warranty and after-sales support)

Anonymised or aggregated data may be retained longer for statistical purposes.

9. Your Rights

Depending on your jurisdiction, you may exercise the following rights:

  • Access your personal data

  • Rectify inaccurate or incomplete data

  • Request erasure (“right to be forgotten”)

  • Restrict processing under certain circumstances

  • Object to processing (e.g., direct marketing)

  • Withdraw consent at any time

  • Data portability (GDPR)

  • Complain to a relevant authority (e.g., South African Information Regulator, EU Supervisory Authorities)

10. Children’s Privacy

We do not knowingly collect personal data from children under 13 years. If you believe your child has provided us with information, please contact us, and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this website with the revised “Last Updated” date.

12. Contact Us

For privacy concerns, data access requests, or complaints, please contact us at:

Jonker Sailplanes PTY LTD (South Africa) & Jonker Sailplanes GmbH (Germany)
Tigermoth Street, Potchefstroom,
North West, South Africa, 2531
Tel: +27 (0)87 527 0306
Email: sales@js1.co.za

We will respond within legally required timelines (e.g., one month under GDPR).

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